Terms and Conditions

Effective Date: 12 October 2026
Last Updated: 12 October 2026

1. Introduction

Welcome to Othiwal Estate (“Othiwal Estate,” “we,” “our,” or “us”).

These Terms & Conditions govern your access to and use of our website, https://www.othiwalestate.com, and the information, property listings, enquiry services, and real estate consultancy services made available through it.

Othiwal Estate provides real estate consultancy and assistance relating to property buying, selling, and investment opportunities, including residential and commercial properties across Delhi NCR and other markets where our services are available.

By accessing our website, submitting an enquiry, or using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using the website.

2. Nature of Our Services

Othiwal Estate operates as a real estate consultancy and property advisory service. Depending on the relevant property and engagement, our services may include:

  • Providing information about residential and commercial properties.
  • Sharing property brochures, floor plans, price lists, payment plans, and project details.
  • Assisting prospective buyers and investors in identifying properties that match their requirements.
  • Coordinating property consultations and site visits.
  • Facilitating communication between prospective customers and property developers, builders, sellers, or their authorised representatives.
  • Providing general property-related information to support buying, selling, and investment decisions.

The scope of services may vary depending on the property, developer, transaction, and specific engagement.

Othiwal Estate is a consultancy and intermediary, not a property developer or builder, unless expressly stated otherwise for a particular service. We do not claim ownership of properties listed by independent owners or developers unless specifically disclosed.

3. Property Information and Accuracy

We aim to provide relevant and useful property information. However, property details may change over time and may be based on information supplied by developers, builders, sellers, authorised representatives, or other third-party sources.

Information displayed on our website or shared through our communication channels may include:

  • Property prices, indicative rates, and additional charges.
  • Floor plans, layouts, dimensions, and configurations.
  • Amenities, specifications, and project features.
  • Construction status, possession timelines, and availability.
  • Payment plans, booking amounts, offers, and promotional benefits.
  • Location details, connectivity, infrastructure, and surrounding developments.
  • Rental estimates, investment projections, and potential returns.

Such information may be subject to revision, availability, approvals, contractual conditions, and confirmation by the relevant developer, seller, or authorised party.

Unless expressly confirmed in writing by the relevant authorised party, information on our website should not be treated as a final offer, binding quotation, or guarantee of availability.

Prospective buyers should verify material details, applicable charges, approvals, contractual terms, and current availability before making a financial commitment.

4. No Guarantee of Investment Returns

Real estate investments involve financial, market, regulatory, construction, liquidity, and other risks.

Any discussion of potential appreciation, rental income, resale value, investment returns, or future development is for general informational purposes and is not a guarantee of future performance.

Actual outcomes may vary depending on market conditions, location, demand, property-specific factors, financing costs, taxes, maintenance expenses, and other circumstances.

Past performance, where discussed, does not guarantee future results.

You should independently evaluate the suitability of a property for your financial objectives and seek advice from qualified financial, legal, tax, or other professionals where appropriate.

5. Independent Verification and Due Diligence

Before purchasing, booking, investing in, or otherwise entering into a property transaction, you should independently verify all relevant information, including:

  • Title, ownership, and applicable property documentation.
  • Applicable RERA registration and project details, where required.
  • Building plans, approvals, permissions, and relevant regulatory clearances.
  • Carpet area, saleable area, configuration, specifications, and amenities.
  • Payment schedules, taxes, maintenance charges, and other applicable costs.
  • Possession dates, construction status, and contractual commitments.
  • Terms of allotment, sale agreements, cancellation, refunds, and transfer.

Othiwal Estate may assist in obtaining or understanding available information, but such assistance does not replace independent legal, technical, financial, or regulatory due diligence.

All transactions remain subject to applicable law and the definitive agreements executed between the relevant parties.

6. Property Developers, Builders, and Third Parties

Othiwal Estate may facilitate enquiries and site visits for projects developed, owned, marketed, or sold by third parties.

Unless expressly agreed otherwise in writing, Othiwal Estate does not control the independent operations, construction activities, delivery schedules, pricing decisions, approvals, representations, contractual commitments, or customer-service practices of third-party developers, builders, sellers, or service providers.

Any agreement for the purchase or sale of a property is governed by the relevant transaction documents and the applicable terms of the parties involved.

Where Othiwal Estate acts as an intermediary, our role is limited to the services agreed upon for the relevant engagement and does not make us the developer, owner, or seller of the property.

Nothing in these terms excludes any responsibility or liability that cannot lawfully be excluded.

7. Website Listings, Prices, and Availability

Property listings, prices, promotional offers, and availability may change without prior notice.

Some properties or projects may be in pre-launch, under-construction, newly launched, or completed stages, as applicable. Their marketing, booking, sale, and possession may be subject to specific legal, regulatory, and contractual requirements.

Submission of an enquiry or request for a brochure does not constitute a booking, reservation, allotment, or confirmation of property availability.

A property shall be considered booked or allotted only in accordance with the applicable booking process and the relevant written confirmation or contractual documentation issued by the authorised party.

8. Enquiries, Communication, and Site Visits

When you submit an enquiry through our website, an advertisement, a property portal, or another channel, you agree that Othiwal Estate may use the contact information you provide to respond to your request.

Our team may contact you by telephone, WhatsApp, SMS, or email to understand your requirements, share relevant property information, discuss available options, arrange site visits, and follow up on your enquiry.

Promotional communications will be handled in accordance with applicable law and your preferences. You may request that marketing communications stop at any time.

Site visits are subject to confirmation, property access, the developer’s or owner’s policies, and availability. Any visit schedule may change due to circumstances beyond our control.

You are responsible for providing accurate contact details and relevant information when submitting an enquiry.

9. Bookings, Payments, and Refunds

Unless expressly stated otherwise in a written agreement, Othiwal Estate does not itself guarantee property booking, allotment, payment acceptance, cancellation, or refund decisions made by a developer, seller, or other authorised party.

Before paying any booking amount, expression-of-interest amount, token money, or other sum, you should verify:

  • The identity and authority of the payment recipient.
  • The official payment instructions and applicable payment schedule.
  • The refund, cancellation, forfeiture, and deduction conditions.
  • The relevant written terms issued by the authorised developer or seller.

Do not rely solely on an advertisement, verbal assurance, or informal message as confirmation of refund eligibility or contractual entitlement.

Where Othiwal Estate is expressly authorised to receive or handle a payment under a separate written arrangement, that arrangement and applicable law will govern the relevant responsibilities.

10. Fees, Brokerage, and Consultancy Charges

Any brokerage, consultancy fee, commission, or other charge payable to Othiwal Estate will be communicated or agreed upon as applicable to the relevant engagement.

Where a separate written agreement specifies fees, payment conditions, or the circumstances in which a fee becomes payable, that agreement will govern the relevant arrangement, subject to applicable law.

Customers should seek clarification of any applicable fee before entering into a transaction or committing to a service.

Nothing in these terms creates a fee obligation where no such obligation has been agreed upon or otherwise lawfully established.

11. User Responsibilities

When using our website or services, you agree to:

  • Provide accurate and lawful information.
  • Use the website for legitimate purposes.
  • Avoid submitting false, misleading, fraudulent, or unauthorised enquiries.
  • Avoid impersonating another person or misrepresenting your identity.
  • Avoid attempting to disrupt, damage, or gain unauthorised access to our website or systems.
  • Avoid copying, scraping, reproducing, or commercially exploiting website content without permission, except as permitted by law.
  • Respect the rights and interests of Othiwal Estate and other parties.

We may restrict access to our website or services where reasonably necessary to address misuse, security concerns, unlawful activity, or violations of these terms, subject to applicable law.

12. Intellectual Property

Unless otherwise indicated, the content published on the Othiwal Estate website, including original text, branding, logos, graphics, website design, and other original materials, belongs to Othiwal Estate or is used under appropriate permission or licence.

Third-party logos, property images, floor plans, project brochures, trademarks, and other materials remain the property of their respective owners or rights holders.

You may access and use website content for personal, non-commercial informational purposes. You may not reproduce, modify, distribute, republish, or commercially exploit protected content without the necessary authorisation, except where permitted by law.

13. Third-Party Links and External Services

Our website may contain links to external websites, including developer websites, property portals, mapping services, social media platforms, and other third-party services.

These links are provided for convenience or informational purposes. Othiwal Estate does not control the content, availability, security, or independent terms of external websites.

Your use of third-party services is subject to their own terms, policies, and applicable laws.

14. Website Availability and Disclaimer

We aim to maintain a useful and accessible website, but we do not guarantee uninterrupted access, error-free operation, or the continuous availability of every feature or listing.

Website content is provided for general informational purposes and may contain errors, omissions, outdated details, or third-party information that has not been independently verified in every respect.

To the extent permitted by applicable law, Othiwal Estate disclaims implied warranties relating to website availability, completeness, and suitability for a particular purpose.

Nothing in this section limits any mandatory consumer rights or statutory protections that apply to you.

15. Limitation of Liability

To the extent permitted by applicable law, Othiwal Estate will not be liable for indirect or consequential losses arising from the use of our website, reliance on unverified third-party information, changes in property availability, or decisions made independently by users.

We do not guarantee the performance, profitability, appreciation, rental income, construction progress, or delivery commitments of properties developed or sold by third parties.

Nothing in these terms excludes or restricts liability for fraud, wilful misconduct, or any other liability that cannot lawfully be excluded or restricted.

This section must be interpreted consistently with applicable consumer protection laws and other mandatory legal requirements.

16. Privacy and Personal Information

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, store, and share personal information.

Please review our Privacy Policy for details about enquiry handling, communications, analytics technologies, advertising tools, and your available privacy choices.

Privacy Policy: https://www.othiwalestate.com/privacy-policy/

Where applicable, the processing of personal information will be subject to the consent requirements and other obligations imposed by Indian law.

17. Suspension and Termination of Access

We may suspend or restrict access to our website or certain services where reasonably necessary for maintenance, security, prevention of misuse, compliance with law, or protection of our legitimate interests.

You may stop using the website at any time.

Termination of website access does not automatically cancel or modify any separate contractual rights, obligations, payment commitments, or property transaction documents.

18. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our services, website features, business practices, or applicable legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after revised terms are published will be subject to applicable law and any consent or notice requirements. Where required, we will seek your agreement to material changes.

19. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of India.

Any dispute arising from the use of our website or services should first be raised with Othiwal Estate so that the matter may be addressed where reasonably possible.

Where a dispute cannot be resolved informally, it will be subject to the jurisdiction of the competent courts in accordance with applicable law and the rules governing territorial and subject-matter jurisdiction.

Nothing in this section restricts any statutory right to approach a competent consumer commission, regulatory authority, or other forum where applicable law permits.

20. Contact Information

For questions regarding these Terms & Conditions, our website, or our real estate consultancy services, please contact us using the details below.

Othiwal Estate

Address: 461-G, Nyay Khand-1, Indirapuram, Ghaziabad, Uttar Pradesh, India – 201014

Email: info@othiwalestate.com

Website: https://www.othiwalestate.com


These Terms & Conditions are intended to establish the general terms governing website use and real estate consultancy enquiries. Separate property agreements, brokerage arrangements, booking documents, and applicable laws may govern specific transactions.